Amber Photo Printer Support Center
Find manuals, how to videos, FAQs & Troubleshooting, App, drivers, and more for your Liene M100 Amber 4x6" Photo Printer.
Find manuals, how to videos, FAQs & Troubleshooting, App, drivers, and more for your Liene M100 Amber 4x6" Photo Printer.
Downloads
Driver Download
APP Download
Liene Photo App
Get started using your Liene Amber 4x6" Instant Photo Printer and Liene Pearl 2x3" Portable Photo Printer with the Liene Photo app. Enhance your photos with frames, filters, and editing tools. Capture precious moments or choose from your gallery to personalize and create. When you're satisfied, send your masterpiece to print instantly.
Driver Version: 2.0.2 | Date of Release: 03.03.2023
Manuals Download
| User Manual for Amber | Date | File Size | Download |
|
Battery Edition |
03.03.2023 | 1.76 MB |  |
|
Non-Battery Edition |
03.03.2023 | 1.76 MB | |
Liene Photo App
Get started using your Liene Amber 4x6" Instant Photo Printer and Liene Pearl 2x3" Portable Photo Printer with the Liene Photo app. Enhance your photos with frames, filters, and editing tools. Capture precious moments or choose from your gallery to personalize and create. When you're satisfied, send your masterpiece to print instantly.
Driver Version: 2.0.2 | Date of Release: 03.03.2023
| User Manual for Amber | Date | File Size | Download |
|
Battery Edition |
03.03.2023 | 1.76 MB | |
|
Non-Battery Edition |
03.03.2023 | 1.76 MB | |
Usage Guide Video
Read Article about how to setup and use Liene Amber 4x6" Photo Printer.
FAQs & TROUBLESHOOTING
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
Information on printerpower adapter parameters
Information on printer power adapter parameters (without battery model):
Plug form: 2 plug straight
Input voltage: AC 100 ~ 240V 50/60Hz
Input current: AC 1A
Output voltage: DC 24V
Output current: DC 1.6A
Rated power: 38.4W
DC wire length: 1500mm
Information on battery-related parameters (battery model):
Charge limit voltage: 12.6 V
Rated voltage: 10.8 V
Rated capacity: 10.8 V 2300mAh 24.84Wh
Charging temperature range: 0-45℃
Discharge temperature range: -20-60℃
I can't connect to the Leine app, I still get the printer offline message even though my device is connected to the printer's hotspot?
If your phone is connected to the printer hotspot, but the app connection does not print, then we can further investigate the problem with the app. To solve the problem with the application, please try to download the application again or press the printer power button 6 times to restore the factory settings and use it again.
If you've tried the above methods and are unable to successfully connect the printer, please send your question to Help and Feedback in the app, where a dedicated answer will be provided. Please also contact us and we will try our best to help you. Thank you for your understanding!
Why can't I connect to wifi?
The steps to connect the printer are as follows:
1. Confirm the product model you purchased. The DHP513 photo printer needs to be connected to a power source, and the DHP512 photo printer needs to be fully charged.
2. Power on
• Press the power button to turn on the printer.
• The power indicator lights up white, and the Wi-Fi hotspot indicator starts blinking orange after about 10 seconds, then lights up orange.
• The printer has entered an idle state.
3. Connect device Wi-Fi
• Turn on a WLAN connection on your smartphone, tablet, computer, etc. and select "Liene Photo Printer [xxxx]". • The default connection password is 12345678.
• When the Wi-Fi hotspot light turns blue, it means at least 1 device is connected successfully.
4. Follow the app's instructions.
Why doesn't the printer print out the jobs that have been sent?
Please follow the following steps:
1. Whether the printer is offline or not: If the printer is offline, please click the red error icon next to the device status on the home page to check the relevant processing methods.
2. Whether the printer is in an error state: When a printer error occurs, the tasks in the print queue are paused until the error is cleared.
3. Tasks sent by space printing: please check the image resolution, and it is recommended to use a picture with moderate resolution. If the image resolution is too large, the task will be automatically deleted by space printing.
What should I do if the ink cartridge is stuck?
Ink cartridge jams are mostly caused by abnormal operation of the print head, which can be solved by the following steps:
❶ Push the ink cartridge inwards into place.
❷ Insert the cassette.
❸ Power off the printer.
❹ Restart the printer.
Repeat the above steps 2-3 times.
CONTACT US
Still need assistance? Contact our professional customer support team! Call, email, or message us on social media. We're here to tackle your queries and find solutions.
PRODUCT INFO
Technical Specifications - No Battery Edition
|
Printing technology |
4 Layering Technology(Dye Sublimation Thermal Transfer: D2T2) |
|
Resolution |
300 x 300 DPI |
|
Gradation |
256 shades per color |
|
Printing Size |
4 x 6 inch |
|
Supporting File |
JPEG, PNG |
|
Printer Size |
205 x 124.6 x 85.4 mm(8.07 x 4.91 x 3.36 inches) |
|
Printing Speed |
59 sec |
|
Weight |
Approx.1.2kg(2.65 lbs) |
|
Paper Size Standard |
100 x 180mm(3.94 x 7.09 inches) |
|
Photo Size Standard |
100 x 148mm(3.94 x 5.83 inches) |
|
Media Capacity Paper cassette |
4 x 6 20 sheets |
|
Media Capacity Ribbon cartridge |
4 x 6 40 sheets |
|
Connectivity WiFi Direct |
● （WiFi AP） |
|
Connectivity Bluetooth |
X |
|
Connectivity USB Memory |
X |
|
Connectivity Digital Camera (PictBridge) |
X |
|
Connectivity Type-C USB |
● （Airprint/ PC) |
|
Power Adaptor |
Input : 100~240V AC (50~60Hz) Output : DC24V, 1.6A Plug: DC Jack - Ø5.5XØ2.5( Combined adaptor) |
|
Battery |
N/A |
|
Power Consumption Stand By |
1W |
|
Power Consumption Printing |
40~60W |
|
PC SUPPORT Windows |
Win7 or above (via AP mode or USB) |
|
PC SUPPORT MAC OS |
● (via AirPrint or USB) |
|
PC SUPPORT Linux |
X |
|
Smartphone OS Support Android |
Ver 7.0 or above |
|
Smartphone OS Support iOS |
Ver 9.0 or above |
|
Smartphone OS Support Windows |
X |
|
Major App Functions |
Based on APP |
|
Printing Compatibility With Airprint |
Yes |
|
Printing Compatibility With Mopria |
Yes |
|
Logo Certifiaction WiFi |
2.4G |
Technical Specifications - Battery Edition
|
Printing technology |
4 Layering Technology(Dye Sublimation Thermal Transfer: D2T2) |
|
Resolution |
300 x 300 DPI |
|
Gradation |
256 shades per color |
|
Printing Size |
4 x 6 inch |
|
Supporting File |
JPEG, PNG |
|
Printer Size |
205 x 124.6 x 85.4 mm(8.07 x 4.91 x 3.36 inches) |
|
Printing Speed |
59 sec |
|
Weight |
Approx.1.2kg(2.65 lbs) |
|
Paper Size Standard |
100 x 180mm(3.94 x 7.09 inches) |
|
Photo Size Standard |
100 x 148mm(3.94 x 5.83 inches) |
|
Media Capacity Paper cassette |
4 x 6 20 sheets |
|
Media Capacity Ribbon cartridge |
4 x 6 40 sheets |
|
Connectivity WiFi Direct |
● （WiFi AP） |
|
Connectivity Bluetooth |
X |
|
Connectivity USB Memory |
X |
|
Connectivity Digital Camera (PictBridge) |
X |
|
Connectivity Type-C USB |
● （Airprint/ PC) |
|
Power Adaptor |
Input : 100~240V AC (50~60Hz) Output : DC24V, 1.6A Plug: DC Jack - Ø5.5XØ2.5( Combined adaptor) |
|
Battery |
N/A |
|
Power Consumption Stand By |
1W |
|
Power Consumption Printing |
40~60W |
|
PC SUPPORT Windows |
Win7 or above (via AP mode or USB) |
|
PC SUPPORT MAC OS |
● (via AirPrint or USB) |
|
PC SUPPORT Linux |
X |
|
Smartphone OS Support Android |
Ver 7.0 or above |
|
Smartphone OS Support iOS |
Ver 9.0 or above |
|
Smartphone OS Support Windows |
X |
|
Major App Functions |
Based on APP |
|
Printing Compatibility With Airprint |
Yes |
|
Printing Compatibility With Mopria |
Yes |
|
Logo Certifiaction WiFi |
2.4G |
Warranty Info
Thank you for choosing Liene! We really hope you will enjoy the product! Your satisfaction means everything to us!
Liene provides 30-DAY FREE RETURN and a 1-YEAR WARRANTY for the printers.
DAYFREE RETURN
Undamaged products may be returned for a full refund for any reasons within 30 days of the date of purchase. Once the returned item arrives back in Liene’s warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related warranty claims, buyer is responsible for shipping costs
- For quality related warranty claims, Lienerefunds the cost of the product itself
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.
ONE YEAR LIMITED WARRANTY
Liene warrants to the original owner of the product that the product will be free from defects in materials and workmanship for a period of one (1) year from the date you purchased your Product from Liene-life.com. Liene will, at its sole option, either replace any defective product or component, or accept the return of the product and refund the money actually paid by the original purchaser to the payment method used by the purchaser.
*As a Liene store credit, or as a gift card. This warranty is not transferable and applies only to the original purchaser.
The following products are NOT covered by the Limited Warranty:
- Products submitted beyond the original one-year limited warranty perio
- After the initial 30 days after purchase, any product issue that is not quality-related
- Products submitted without valid proof of purchase
- Products received without charge in a LieneLabs giveaway or donation, or as samples
- Products on which repairs have been attempted
- Products subjected to falls, extreme temperatures, water, or other operating conditions contrary to the Liene Labs documentation
To provide more prompt and professional after-sale service,you may contact us via email at liene.service@liene-life.com.
|
Printing technology |
4 Layering Technology(Dye Sublimation Thermal Transfer: D2T2) |
|
Resolution |
300 x 300 DPI |
|
Gradation |
256 shades per color |
|
Printing Size |
4 x 6 inch |
|
Supporting File |
JPEG, PNG |
|
Printer Size |
205 x 124.6 x 85.4 mm(8.07 x 4.91 x 3.36 inches) |
|
Printing Speed |
59 sec |
|
Weight |
Approx.1.2kg(2.65 lbs) |
|
Paper Size Standard |
100 x 180mm(3.94 x 7.09 inches) |
|
Photo Size Standard |
100 x 148mm(3.94 x 5.83 inches) |
|
Media Capacity Paper cassette |
4 x 6 20 sheets |
|
Media Capacity Ribbon cartridge |
4 x 6 40 sheets |
|
Connectivity WiFi Direct |
● （WiFi AP） |
|
Connectivity Bluetooth |
X |
|
Connectivity USB Memory |
X |
|
Connectivity Digital Camera (PictBridge) |
X |
|
Connectivity Type-C USB |
● （Airprint/ PC) |
|
Power Adaptor |
Input : 100~240V AC (50~60Hz) Output : DC24V, 1.6A Plug: DC Jack - Ø5.5XØ2.5( Combined adaptor) |
|
Battery |
N/A |
|
Power Consumption Stand By |
1W |
|
Power Consumption Printing |
40~60W |
|
PC SUPPORT Windows |
Win7 or above (via AP mode or USB) |
|
PC SUPPORT MAC OS |
● (via AirPrint or USB) |
|
PC SUPPORT Linux |
X |
|
Smartphone OS Support Android |
Ver 7.0 or above |
|
Smartphone OS Support iOS |
Ver 9.0 or above |
|
Smartphone OS Support Windows |
X |
|
Major App Functions |
Based on APP |
|
Printing Compatibility With Airprint |
Yes |
|
Printing Compatibility With Mopria |
Yes |
|
Logo Certifiaction WiFi |
2.4G |
|
Printing technology |
4 Layering Technology(Dye Sublimation Thermal Transfer: D2T2) |
|
Resolution |
300 x 300 DPI |
|
Gradation |
256 shades per color |
|
Printing Size |
4 x 6 inch |
|
Supporting File |
JPEG, PNG |
|
Printer Size |
205 x 124.6 x 85.4 mm(8.07 x 4.91 x 3.36 inches) |
|
Printing Speed |
59 sec |
|
Weight |
Approx.1.2kg(2.65 lbs) |
|
Paper Size Standard |
100 x 180mm(3.94 x 7.09 inches) |
|
Photo Size Standard |
100 x 148mm(3.94 x 5.83 inches) |
|
Media Capacity Paper cassette |
4 x 6 20 sheets |
|
Media Capacity Ribbon cartridge |
4 x 6 40 sheets |
|
Connectivity WiFi Direct |
● （WiFi AP） |
|
Connectivity Bluetooth |
X |
|
Connectivity USB Memory |
X |
|
Connectivity Digital Camera (PictBridge) |
X |
|
Connectivity Type-C USB |
● （Airprint/ PC) |
|
Power Adaptor |
Input : 100~240V AC (50~60Hz) Output : DC24V, 1.6A Plug: DC Jack - Ø5.5XØ2.5( Combined adaptor) |
|
Battery |
N/A |
|
Power Consumption Stand By |
1W |
|
Power Consumption Printing |
40~60W |
|
PC SUPPORT Windows |
Win7 or above (via AP mode or USB) |
|
PC SUPPORT MAC OS |
● (via AirPrint or USB) |
|
PC SUPPORT Linux |
X |
|
Smartphone OS Support Android |
Ver 7.0 or above |
|
Smartphone OS Support iOS |
Ver 9.0 or above |
|
Smartphone OS Support Windows |
X |
|
Major App Functions |
Based on APP |
|
Printing Compatibility With Airprint |
Yes |
|
Printing Compatibility With Mopria |
Yes |
|
Logo Certifiaction WiFi |
2.4G |
Thank you for choosing Liene! We really hope you will enjoy the product! Your satisfaction means everything to us!
Liene provides 30-DAY FREE RETURN and a 1-YEAR WARRANTY for the printers.
DAYFREE RETURN
Undamaged products may be returned for a full refund for any reasons within 30 days of the date of purchase. Once the returned item arrives back in Liene’s warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related warranty claims, buyer is responsible for shipping costs
- For quality related warranty claims, Lienerefunds the cost of the product itself
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.
ONE YEAR LIMITED WARRANTY
Liene warrants to the original owner of the product that the product will be free from defects in materials and workmanship for a period of one (1) year from the date you purchased your Product from Liene-life.com. Liene will, at its sole option, either replace any defective product or component, or accept the return of the product and refund the money actually paid by the original purchaser to the payment method used by the purchaser.
*As a Liene store credit, or as a gift card. This warranty is not transferable and applies only to the original purchaser.
The following products are NOT covered by the Limited Warranty:
- Products submitted beyond the original one-year limited warranty perio
- After the initial 30 days after purchase, any product issue that is not quality-related
- Products submitted without valid proof of purchase
- Products received without charge in a LieneLabs giveaway or donation, or as samples
- Products on which repairs have been attempted
- Products subjected to falls, extreme temperatures, water, or other operating conditions contrary to the Liene Labs documentation
To provide more prompt and professional after-sale service,you may contact us via email at liene.service@liene-life.com.